1. Introduction
Welcome to 22pack, a brand operated by Richard Pruzek. These Terms and Conditions outline the rules and regulations for the use of our website, located at https://22pack.com. By accessing this website, we assume you accept these terms in full. If you do not agree with any part of these terms, you must discontinue use of our website.
Company Details:
- Legal Entity: Richard Pruzek
- Brand: 22pack
- Email: hello@22pack.com
- Address: Marxova 1825/12, Hodonin, Czech Republic
2. Products and Services
22pack offers customized packaging products and stock packaging products for sale. Specific information about each product can be found on our website.
3. Return Policy
- Customized Products: Customized products cannot be returned due to their personalized nature. However, complaints regarding defective customized products are accepted. Contact us via email at hello@22pack.com to initiate a complaint.
- Stock Products: Returns are allowed within the legal terms of the Czech Republic for stock products, but the packaging must remain unopened to avoid contamination (as our products are intended for food packaging). Any opened packaging renders the product non-returnable.
4. Shipping Policy
- Free Shipping: We offer free shipping across the European Union, Switzerland, and the UK (excluding islands and overseas territories).
- Custom Shipping: For orders outside of the EU, shipping costs are calculated based on your location.
- Delivery Times:
- Shipping and Product Boxes: 15-20 working days.
- Stock Doypacks and Flat Bottom Bags: 6-9 working days.
- Custom Printed Doypacks: 20-30 working days.
- Custom Product Labels: 10-12 working days.
Delivery times are estimates and may vary, particularly for locations outside the European Union or islands/overseas territories of EU countries.
If you have any questions regarding shipping times to your country, please contact us via email at hello@22pack.com.
5. Payment Methods
We accept the following payment methods:
- Credit / Debit Cards
- BLIK
- Bancontact
- EPS
- iDEAL
- Przelewy24
- TWINT
6. Intellectual Property Rights
All intellectual property rights, including images, designs, and content on 22pack.com, are owned by Richard Pruzek or have been licensed for use.
7. Prohibited Uses
Users of our website agree not to:
- Violate any applicable laws or regulations.
- Use the website for any illegal or unauthorized purposes.
- Exploit, harm, or attempt to harm others, including minors, in any way.
- Upload or transmit any viruses, worms, or malicious code.
8. Limitation of Liability
In no event shall Richard Pruzek. be liable for any indirect, incidental, special, consequential, or punitive damages arising out of the use of our products or services. Our maximum liability to you under all circumstances is limited to the amount paid by you for the product.
We are not liable for any delays or failures in delivery caused by events outside of our reasonable control, including but not limited to natural disasters, pandemics, strikes, or carrier issues.
9. Changes to the Terms
We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting on this page. Continued use of the website following any such changes shall constitute your acceptance of the new terms.
10. Contact Information
For any queries or concerns regarding these Terms and Conditions, please contact us at hello@22pack.com.