Free EU shipping for orders over €120

Terms and Conditions

1. Introduction

Welcome to 22pack, a brand operated by Richard Pruzek. These Terms and Conditions outline the rules and regulations for the use of our website, located at https://22pack.com. By accessing this website, we assume you accept these terms in full. If you do not agree with any part of these terms, you must discontinue use of our website.

Company Details:

  • Legal Entity: Tamaraceite s.r.o.
  • Brand: 22pack
  • Email: hello@22pack.com
  • Address: Malleho 1088/25, Skalica, Slovakia

2. Products and Services

22pack offers customized packaging products and stock packaging products for sale. Specific information about each product can be found on our website.

3. Return Policy

  • Customized Products: Customized products cannot be returned due to their personalized nature. However, complaints regarding defective customized products are accepted. Contact us via email at hello@22pack.com to initiate a complaint.
  • Stock Products: Returns are allowed within the legal terms of the Slovak Republic for stock products, but the packaging must remain unopened to avoid contamination (as our products are intended for food packaging). Any opened packaging renders the product non-returnable.

4. Shipping Policy

  • Free Shipping: We offer free shipping across the European Union for orders over €120.
  • Custom Shipping: For orders outside the EU and below €120, shipping costs are calculated based on your location and purchased products.
  • Delivery Times:

Delivery times are estimates and may vary, particularly for locations outside the European Union or islands/overseas territories of EU countries.

If you have any questions regarding shipping times to your country, please contact us via email at hello@22pack.com.

5. Payment Methods

We accept the following payment methods:

  • Credit / Debit Cards
  • BLIK
  • Bancontact
  • EPS
  • iDEAL
  • Przelewy24
  • TWINT

6. Intellectual Property Rights

All intellectual property rights, including images, designs, and content on 22pack.com, are owned by Tamaraceite s.r.o. or have been licensed for use.

7. Prohibited Uses

Users of our website agree not to:

  • Violate any applicable laws or regulations.
  • Use the website for any illegal or unauthorized purposes.
  • Exploit, harm, or attempt to harm others, including minors, in any way.
  • Upload or transmit any viruses, worms, or malicious code.

8. Limitation of Liability

In no event shall Tamaraceite s.r.o. be liable for any indirect, incidental, special, consequential, or punitive damages arising out of the use of our products or services. Our maximum liability to you under all circumstances is limited to the amount paid by you for the product.

We are not liable for any delays or failures in delivery caused by events outside of our reasonable control, including but not limited to natural disasters, pandemics, strikes, or carrier issues.

9. Changes to the Terms

We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting on this page. Continued use of the website following any such changes shall constitute your acceptance of the new terms.

10. Contact Information

For any queries or concerns regarding these Terms and Conditions, please contact us at hello@22pack.com.

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